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"Just to say a BIG thanks to 2 of the staff at East Kilbride"

A review of Santander by GMack written on Thursday 20th of January 2022


I visited the East Kilbride Branch on 2 separate occasions in the past couple of weeks as, due to an error on my part, I had been temporarily locked out of my on-line banking.

On the 1st occasion the young lady, Poppy Naismith, helped me make an urgent transaction that I needed whilst waiting for new temporary password & and security info to arrive, and -

On the 2nd, a lady called Nicola (sorry I didn't catch her surname) was very patient & talked me through the security process to get me back on-line.

Both Poppy & Nicola could not have been more helpful and are a credit to the Santander branch in East Kilbride.

Would whoever views this please pass on my grateful thanks - Well Done!


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