A review of Perfect Glazing (Scotland) Ltd by Robert ness written on Saturday 14th of March 2020
Im sitting doing this review before i send a letter off complaint about there customer service attitude.
i got a brand new front door fitted on 14/9/16 i paid in cash as asked for really very pleasant but think thats all a front to get your money, anyway the other day i was having problems closing my door as the metal catches were stopping door from closing .
i called the company and from the off the lady who took my call was very nasty and unhelpful, i tod her the problem and she went crazy [think she was haivng a bad hair day ]she roared down the phone at me asking if i had paper work which i said yes to but not on me as i was calling from my work.
again she asked me what the problem was i reitterated to her the problemand she shouted down the phone again at me saying it wasnt under warranty i argued with her that it has a ten year warranty,she replied again in a very intimidating manner that the mechanism wasnt under warrantyi said what was under warranty as i wasnt told the mechanism wasnt she blew the roof off by this time i was getting agitated with her attitude and told her well the bloody sales rep never mentioned anything about mechanism not being under warranty .
she then said she could send someone out but there would be a call out fee at that i blew my top and told her to stick there door up there ass and then politely told her i was going to purchase a back door from you when i was on phone but know what with your attitude i wont bloody bother.
Now showing reviews 1-5 of 69
NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Perfect Glazing (Scotland) Ltd, and are merely third party opinions. Glasgow Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.
Map showing Perfect Glazing (Scotland) Ltd on Caledonia Avenue