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"Response - Inteligent Outsourceing"

A review of Response Handling Ltd by Response Employee written on Wednesday 14th of April 2010


Response Handling Ltd. Is one of a few outsource companys employed by BskyB Ltd. to manage their customer interactions for them. They do this with two campaign types, inbound - where sky customers call in to discuss various aspects of their package, and outbound - where sky instruct them to call sky customers who have not opted out for marketing calls (the datafiles sky send them is pre-screened against the telephone preference service, (TPS) to make sure customers who are registered with the service do not receive calls from them), are called regarding special, existing customer only offers which may beable to offer sky customers better value for money or just simply better package to suit their individual needs.

Furthermore, if you are a sky digital subscriber and do not wish to recieve such calls from response or any of sky's partner companys then please call 08442 41 41 41 or visit sky.com and select the 'contact us' section.

To register for the TPS, please contact your telephony provider.

Response also manages customer interactions for a number of other companys including Scottish Power, Student Loans, US Embassy, Hiscox Insurance and many more.

This review was written by a response employee, but does not in any way represent the views of Response Handling Ltd, BskyB Ltd or any company or organisation named above or linked with any of the above companys.

All named companys are registered trademarks of their respective companys.


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Response Handling Ltd

Map showing Response Handling Ltd on Edmiston Drive