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"Customer Service Unsatifactory"

A review of Victoria Road Carpets by Margaret Crawley written on Monday 1st of November 2021

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Hi I went into Victoria Rd carpet store to-day 1/11/21. On opening the door I could see a gentleman straight ahead standing at the counter. I noticed from his body language that he could not be bothered with a customer entering the store. There were no other customers in the store. He then answered the phone & I proceeded to look at flooring, presuming, he would attend to me soon. I spent a fair time looking around, I then stood at the counter & waited patiently. The gentleman was facing me & still continued with his phone call. He made no effort to attend to me. He did not even apologise & say I will be with you shortly. I could tell with the phone conversation that it was friendly, to someone called Sean. I interrupted & asked if I

would receive attention soon, I was ignored. I just left the shop. I was looking for a new kitchen floor & a carpet for my family room. It is Victoria Carpets loss, as both my rooms are large..

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