Home > Businesses > Swarovski > Reviews of Swarovski > Review

"Awful customer service"

A review of Swarovski by Anonymous written on Wednesday 22nd of November 2017


Went to return an unwanted gift to be put onto a gift card as I did not have the receipt. Was treated very coldly by the blond lady who I assume was the manager. Tried to have a conversation with her about other products that I had been given as gifts but was met with no response and no interest. Maybe she only has a more friendly manner when people are buying items rather than returning them. Retail is all about friendly customer service regardless of the situation. Would think twice about returning to the store. Lady in question could do with a refresher course in welcoming and friendly customer service..

Agree? Disagree? Add your own review of Swarovski

Did you find this review inappropriate or offensive?

More Swarovski Reviews

Now showing reviews 1-1

View all Swarovski reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Swarovski, and are merely third party opinions. Glasgow Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.


Map showing Swarovski on Silverburn Shopping Centre