A review of J H Horn (Plumbers) Ltd by N Hutchison written on Tuesday 17th of November 2015
£24 parts charged at £91 and one part was faulty
1. job under 1 hour cost nearly £200 incl. under £25 of parts;
2. didn’t bring all parts asked for and listed on their job sheet
3. left to get part and charged travel time;
4. fitted a part that must clearly have been faulty – and left;
5. didn’t complete all the work requested;
6. had to be called back to replace the faulty part and complete;
7. in all charged 1hour travel time for under 5 minute journey;
8. dismissed complaint “feel labour charge justified - material charge is our standard mark up”.
Suggest you look elsewhere..
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Map showing J H Horn (Plumbers) Ltd on Crow Road