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"The face of the practice i.e. Receptionist let the professional side down"

A review of Dr A Winter by Anonymous written on Tuesday 24th of October 2017

The face of the practice needs rebranding i.e. The receptionist they are mostly well near retirement age and have no patience what so ever there attitudes are stinking I don't see how people with no customer friendly skills survive in that line of work obviously there practice manager is not doing there job properly it's all about having each other's back and not what's best for the patients on more than a few occasions I have nearly moved practice but why should I when I'm used to gps of over 20 years the receptionist need to get a grip or get new jobs and quiet honestly they also think they are GPs.

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