Glasgow logo
YOU ARE HERE: Glasgow Online > Glasgow City Guide > PDSA Pet Aid Hospital > Reviews of PDSA Pet Aid Hospital > Review

"Unhappy with tonight's receptionist"

A review of PDSA Pet Aid Hospital by Lyndsay written on Friday 19th of February 2016

I called tonight and spoke to Emma. I'm glad calls are recorded.i went ahead to tell Emma my emergency, she sounded peeved that I didn't know my ref num. when she asked what was wrong, I asked her did she have details of my dogs operation (17th feb) she butt in and asked what my emergency was , I repeated , do u have details of her op.her reply was ." Well I see it but I don't know the text so what is your emergency" . Tried to tell her , although I did ask why she didn't know the word on screen.to be told " I just don't" . Attitude was wayyyy wrong , while my dog is pouring with blood. Surely as a pdsa receptionist she should kind of be able to read "text" relating to animals . Anyway I think Emma is in the wrong job and I will make a complaint and I would like my call to be listened to . Previous visits and calls been excellent , but you always get one.

Agree? Disagree? Add your own review of PDSA Pet Aid Hospital
Did you find this review inappropriate or offensive?

More PDSA Pet Aid Hospital Reviews

Now showing reviews 1-5 of 86

View all 86 reviews »

  • Have been trying to get through to them for 2 days Just get the same looped messages or on one rare ...
  • Our wee dog Mindy was a healthy happy dog until she developed bald patches. We had her at three loca...
  • Frustrated by Margaret
    Tried to give a donation yesterday. Went through the process to find machine not working, lady was v...
  • Phone engaged by S Di carlo
    You listen to babble but you cannot get thru always engaged. I plan to drive there. the person ta...
  • I PHONED ON A SATURDAY GOT THROUGH STRAIGHT AWAY.MY DOG WAS IN LABOUR AND SHOWING SIGNS THAT SHE WAS...

View the complete list of PDSA Pet Aid Hospital reviews »