Model Makers

Find out what people are saying about Glasgow artists.

• Martin - that's just excuses - review of Cromwell Models by ConsumerWatch UK

  Regardless of his health, Martin, he's been operating the same way since 1984: taking money, not delivering goods, and then ignoring the customer. Inside The Armour has bought some masters from Gordon, I... More »

• I no dat - review of Cromwell Models by Martin piper

  Gordon woz not well again last year hence delays i will try again to order some models this year -------------------------------------------------------------------------------------------------------------------------------------------------------------------------... More »

• Unfortunately... - review of Cromwell Models by Marios

  I've ordered, about a month ago, some 1/72 cromwell models, as I've read (and saw in photos) that they are superb! Unfortunately, and after 2 unreplied e-mails, no news about my prepaid order yet.... More »

• I received my kit, after 9 months ! - review of Cromwell Models by Marie-Anne

  I finally received my kit from Cromwell. an officer helped me and went to Mr Brown. after several weeks and Emails sent and received, the problem was solved . Many thanks to this officer. Without... More »

• I followed your advice - review of Cromwell Models by Marie-Anne

  Thank you for your advice. I sent a mail to LES - TSEnquiries and received an answer: " I believe that Cromwell Models may no longer be trading however I will pass your complaint to an... More »

• Re: Marie-Anne - review of Cromwell Models by Consumer Watch UK

  He has recently sent out a Christmas flyer so he is still around - have you tried contacting Glasgow Trading Standards?... More »

• Do not order by Cromwell Models - review of Cromwell Models by Marie-Anne

  Do not order or send money. You'll receive nothing and lose your money. I try since many months to have the kit I paied, but nothing comes. twice I received an answer : he... More »

• WHAT IS WRONG WITH CROMWELL MODELS - review of Cromwell Models by Racetrak43

  I have been trying for one (1) year to contact MR. GORDON BROWN at CROMWELL to buy some of the 1/35th scale kits of the FPI COUGAR JERRV MRAP vehicles and I get NO reply to... More »

• Maybe go to the police to complain ? - review of Cromwell Models by Marie-Anne

  I sent a few Emails, but of course, no answer from Mr Brown. I don't live in UK , so it is difficult for me to have my money back, but , maybe,... More »

• Re: Gone Now - review of Cromwell Models by Sam Nielson

  Apparently he is still trading, just moving/ changing contacts presumably to avoid the regulatory authorities........ More »

• Gone now anyway - review of Cromwell Models by Fed up anonymous

  Well folks it is all academic now as he has shut up shop, emptied his premises, and gone, hopefully for good, so none of us will get our money back anyway or the... More »

• Chasing a pot of gold - review of Cromwell Models by William Jenkins

  I have been avidly chasing some of the Cromwell Production kits and placed an order some months ago. After scouring Ebay I finally managed to source an A10 cruiser tank,... More »

• Re: still problems - review of Cromwell Models by John belgood

  Marie Anne, you are absolutely right. The (locked) link on myssing-lynx.com about his atrocious habits says it all. He claims he has sent all kits out, yet i know several people still waiting,... More »

• Still problems with Gordon - review of Cromwell Models by Marie-Anne

  I was lucky next year, but this time, I am still waiting for my kit, paied 2 months ago. I received an answer to my mails : he'll send the kit, But it... More »

• Guerilla marketing - review of Cromwell Models by Eliasl@gmx.de

  Hi, I'm another one who waits for delivery since Nov 2009. All the same - only answering machine at phone, newer call-back, newer answer per e-mail. Bevor buying - some contacts, few mails,... More »

• @Mr. Laing - review of Cromwell Models by John Samson

  Mr. Laing, as you can see below, there are many people still waiting for goods - in one case more than a year. In my opinion Gordon Brown and Cromwell models are not... More »

• Cromwell deliveries (or not!) - review of Cromwell Models by John Laing

  I responded to a Cromwell Christmas offer in late November for some 1/76 scale. In spite of my cheque having been cashed. I have not had the goods. Emails and phone calls have... More »

• How are they still in business? - review of Cromwell Models by Marco

  Hello all, Like many others I am still waiting (but honestly, I gave up) for an item I paid for but did not ever received. This site is amongst the few where the truth... More »

• @Jim, etc - review of Cromwell Models by Paul Baumgardner

  Gordon Brown has sent two updates to Armorama. So obviously his email works. Why not try cromwellmodels@yahoo.uk again, or visit armorama? shame on Cromwell!... More »

• Serious disappointment with Cromwel Models - review of Cromwell Models by Jim THOMPSON

  I have had similar experience/s with Cromwell Models in terms of 'No' Communication. Made one order in 2003 which I regarded myself lucky to receive after a considerable length of time and... More »

• @Lazik - review of Cromwell Models by Paul Baumgardner

  I suggest trying to get your c/c charges reversed. Also try shaming him into the open by airing your problems in public via internet forums. Gordon is a regular visitor to Missing Lynx,... More »

• I'm waiting for kits :( - review of Cromwell Models by Leszek

  Hello, I'm from Poland. 5 monts ago I ordered in Cromwell the kits for 330 Ł. Gordon took the money from my credit card in November 2009 but I have not still kits. No... More »

• Cromwell update on Armorama - review of Cromwell Models by Paul Baumgardner

  Cromwell has sent Armorama news on a new 1/72 kit just in the last couple of days so obviously his computer id functional and he is checking in in the internet - just... More »

• New contact details - review of Cromwell Models by Shaun

  CROMWELL MODELS 6/6 THE QUADRANGLE 57 RUCHILL STREET GLASGOW G20 9PX SCOTLAND UK as in MMi Mar10 Issue 47... More »

• WELL SAID - review of Cromwell Models by Shaun

  I SEE MR BROWN IS STILL ADVERTISING IN THE LATEST ISSUE OF MMI MAR 10 ISSUE 47 I SUREPOSE WHEN HE DOSENT PAY THEM THEIR ADVERTISING FEE THEIR STOP PUTTING HIS CONTACT DETAILS... More »

• Addendum - review of Cromwell Models by Paul Baumgardner

  Just saw Gordon's post below with another excuse.He claims the problem is the contact info is a year out of date. What a pathetic joke - if you were an actively trading business,why... More »

• Easy way to get Gordon's attention? - review of Cromwell Models by Paul Baumgardner

  Send him an email saying you're ready to do an order and you'd like to give your credit card info. Then when he replies - and he will, very quickly $$$ - ask... More »

• Frustrated model builder - review of Cromwell Models by Frustrated modeller

  I agree with the comments made here, this man is happy to take but unwilling to provide, i for one have had the same problems and am still waiting for this man to... More »

• Cromwell Models: Fast to take, slow to give - review of Cromwell Models by Johnny Belgood

  This problem with Cromwell has been going on since the eighties. Mr. Brown is always very quick to take your money, cash your cheque or debit your credit card. But when it comes... More »

• Cromwell models - review of Cromwell Models by Anonymous

  Same here i am having the same problems, money taken but nothing sent been three months now, no reply to emails no telephone contact nothing, this man is able to get away with... More »

• Takes you money - review of Cromwell Models by Fed up anonymous

  I to have had the same thing placed an order in Oct09 they took the money in Dec 09 still no kits they sent email say that they would send replacement kits guess... More »

• Frustrated model builder - review of Cromwell Models by Anonymous

  I wish you luck on that one, you have more hope of getting blood from a stone than this company replying to any emails or telephone calls, i would look at trying through... More »

• Cromwell what a let down - review of Cromwell Models by Frustrated modeller

  I agree in full with the comments, i too am having trouble with this company, it has now got to the point that i have had to involve trading standards. ignorance is... More »

• Thumbs up for Cromwell Models - review of Cromwell Models by Rob Berends

  Last January (2009 that is) I asked Gordon by e-mail for a good price on 45 Combat Ready Renault R-35 tanks and about a week later he made me an offer I couldn't... More »

• Cromwell takes the money but falls short on the goods - review of Cromwell Models by The model man

  Cromwell do indead produce some stunning models, however the customer service is poor and thats being kind. I recently paid for a kit being promissed i would have it before December, "Guess... More »

• Cromwell models - worst customer service I've ever tried - review of Cromwell Models by Marco

  I completely agree with which has been said by others - Cromwell Models has the worst customer service I have ever tried. I placed an order about five months ago and they were... More »

• Happy with models not service - review of Cromwell Models by Max Stein

  I have order several models from cromwell and I am very happy with the models but communications is another thing. I talked directly with Gordon on the phone once and he is a... More »

• Cromwell - Appalling Customer Care - review of Cromwell Models by PeterK

  Just for the record I agree with most of the comments here. I ordered a couple of kits from Cromwell at the beginning of July. They had the nerve to cash... More »

• Cromwell & customer service - review of Cromwell Models by Anonymous

  I've tried to contact them in the past (2 or 3 years ago) always without success. Even when you are actually ordering the customer service is non existent. I bought their Vickers Light... More »

• Cromwell Models - still waiting - review of Cromwell Models by Tim Scott

  Johno is the lucky one. Another month on and I am still waiting for Gordon Brown to get around to sending me the kit he charged me £95 for on 30 June. I... More »

• Hate to Disagree- But Perfectly Happy! - review of Cromwell Models by Johno

  I bought approx. £200 of stuff from Cromwell in Autumn 2008, just before they pulled their website- mainly modern (or post-WW2) British vehicles. After a not unreasonable period, I received exactly what I... More »

• Wonderful kits - if you can get them! - review of Cromwell Models by Tim Scott

  I've ordered from Gordon Brown at Cromwell Models a number of times and his kits are great but, boy, do you have to wait. My last two orders took over four weeks to... More »

• Age Old Problem - review of Cromwell Models by DB

  Knowing Cromwell of old these comments do not surprise me. The company do not know the meaning of the term Customer Service and to be quite honest I'm surprised they are still in... More »

• Cromwell models don't bother - review of Cromwell Models by Frustrated modeller

  I finally received my ordered kit after weeks of unanswered emails and phone calls only to find parts missing. Gordon Brown promptly responded saying he would send the missing parts, that was... More »

• Shame - review of Cromwell Models by J R Gowlland

  Over the past few years I have found it nearly impossible to deal with Cromwell,which is a shame, as as they undoubtably produce the best 1/76 resin models in the world. However... More »

• Cromwell Models - review of Cromwell Models by Detlef Hartwig

  I dont know,how many times I tried to call Cromwell,but you only get their answering machine and they never returned my calls.I think I am giving up and they will loose another customer! Detlef Hartwig/USA... More »

• Cromwell where are you? - review of Cromwell Models by D large

  I agree the phone number is wrong no website worth a damn dont they want to sell anything i want the cougar too... More »

• WAITING TIME FOR CROMWELL MODELS - review of Cromwell Models by Onelung421

  Over the past 5 or 6 years I have purchased numerous models from Cromwell Models, and I agree that it can be frustrating trying to speak to them on the phone or email. With... More »

• No answer - review of Cromwell Models by David Garcia

  Hi, I already wrote to the e-mail you post, but I haven't receive any answer yet, almost one month. Thank you... More »

• Cromwell Contact Details - review of Cromwell Models by Gordon Brown

  Hello Gents, I've just been made aware of these posts on this site. I can say that I have tried to e-mail some of you for example Dan but never received an answer. Problem here is... More »